Service Design Principles: Creating Better Services
Service design is the provision of services to users that meet user needs, it can be used to improve existing services or create new services from scratch.
The difference between service design and other design concepts
What is service design and what is not? Many people are confused about the boundaries of service design. Below we will explain a few concepts that are easily confused with service design.
What should a useful product roadmap look like?
When I worked as a product management consultant, clients often mentioned: “The product roadmap is desperately needed, the sooner the better. ” Therefore, I have also done some in-depth research in this area, trying to dig out what their real needs are, and the end result has always returned to the most important value proposition and …
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How to improve user and employee experience through service design?
Service design improves the user and employee experience by designing, aligning, and optimizing an organization’s operations to better support the customer journey. What is a service? Traditional economics makes a clear distinction between goods and services, with goods being tangible and consumables (eg: pens, sunglasses, or shoes). Services are intangible instant exchanges that do not result …
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The details that make or break a product
Recently, I have a deeper understanding of the information explosion. Every day, I watch a lot of hot news, learning materials, and film review information on my mobile phone. Looking back, I don’t remember anything. I have never opened my collection of articles and notes. I have never thought about the courses I purchased. I haven’t …
Analysis of 5 aspects: How can designers improve their design competitiveness?
Now, the competition for designers is becoming more and more fierce, and in this environment, how should designers improve their design competitiveness? 1. Background of the problem Have you noticed recently that the competition for designers is getting more and more fierce, and the HR of any company holds thousands of designer resumes? 2. Potential …
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Compared with the past, what is the difference between doing social apps now?
For the purpose of analysis and learning, on the one hand, I will explore on the one hand. Since 2018, if I want to start a business in the field of social apps, what areas need to be paid attention to? What’s the difference?
Cats and product design thinking
Product design thinking is based on continuous research and improvement. Maintaining the validation and iterative thinking model can not only be applied to the product design field that we are familiar with, but also can be used in daily life, and even design a dollhouse for my cat.
Designed for friction: only for a better user experience
This article mainly shows some design use cases to help you better understand how friction can play a positive role in the hands of user experience designers.
Product design availability introduction
The author of this article mainly introduces the availability of product design to you, enjoy~
How to improve the competitiveness of products
With the past of mobile Internet user dividends, the current product competition has entered a period of hand-to-hand combat. For people who do products on the front line, what is needed is not only to make the product, but the more important issue is how to make the product sufficient in the market. Competitiveness.
The only chance to leave a good impression on users: improve the first-time experience
Wayne Chang is the co-founder of startups. The companies he founded are worth more than $10 billion; he is also an investor and has invested in more than 50 companies. Recently, Wayne Chang made a suggestion to startup companies: When developing products, we should focus on the first-time experience, so that new users can fall in love with the product. How to do? He introduced some methods, let us read them.
How to design diagrams that are simple and easy to understand?
The article combined with the case to share several key issues of instrument chart design, hoping to give you some reference.
8 thoughts about product managers
The success of a product is definitely not just because of the success of product design.
Your plan is not recognized, maybe these three points are not done well
Think your plan is good, but it is always unacceptable? Such scenes can often be encountered in the workplace. What is wrong in the end? Is the solution really not good enough? In the article, the author combined his own experience to summarize three key points that are often overlooked in the product design process, and hope that the article can help you solve problems.
