How to improve user and employee experience through service design?

Service design improves the user and employee experience by designing, aligning, and optimizing an organization’s operations to better support the customer journey. What is a service? Traditional economics makes a clear distinction between goods and services, with goods being tangible and consumables (eg: pens, sunglasses, or shoes). Services are intangible instant exchanges that do not result …

Analysis of 5 aspects: How can designers improve their design competitiveness?

Now, the competition for designers is becoming more and more fierce, and in this environment, how should designers improve their design competitiveness? 1. Background of the problem Have you noticed recently that the competition for designers is getting more and more fierce, and the HR of any company holds thousands of designer resumes? 2. Potential …

Cats and product design thinking

Product design thinking is based on continuous research and improvement. Maintaining the validation and iterative thinking model can not only be applied to the product design field that we are familiar with, but also can be used in daily life, and even design a dollhouse for my cat.

How to improve the competitiveness of products

With the past of mobile Internet user dividends, the current product competition has entered a period of hand-to-hand combat. For people who do products on the front line, what is needed is not only to make the product, but the more important issue is how to make the product sufficient in the market. Competitiveness.

The only chance to leave a good impression on users: improve the first-time experience

Wayne Chang is the co-founder of startups. The companies he founded are worth more than $10 billion; he is also an investor and has invested in more than 50 companies. Recently, Wayne Chang made a suggestion to startup companies: When developing products, we should focus on the first-time experience, so that new users can fall in love with the product. How to do? He introduced some methods, let us read them.