The user is not good at expressing their needs, he needs your unconventional solution

Some time ago, returning from the United States and transiting through Chicago Airport, I went to the airline’s counter to ask about the possibility of an upgrade, so that the long-distance flight could be a little more comfortable. The service staff told me that there are seats available, but there is no aisle seat that …

Ten usability research methods

When you choose the measurement method of usability research, you should consider a lot of issues to get the desired results, including research purpose, user goals, technical feasibility of collecting and analyzing data, and project budget and delivery A matter of time. Because every usability study has unique attributes, we cannot specify exactly what measurement method …

How to do user-based task design

There are two ways of task design: 1) User-based task design a) Starting from reality, map the user’s natural state of the scene into a set of similar tasks performed on the man-machine interface. b) In the absence of similar products, obtain conceptual prototypes through in-depth interviews or focus groups, and combine usability testing to …

Product prototype review process

Interactive prototype is an important output in the product development process. It not only determines the presentation layer form of the product, but also can better verify requirements and clarify product goals while visually displaying product functions. The establishment of an interactive prototype program usually comes from a joint review conducted by cross-departmental personnel. How to efficiently …