Welcome to the JUJUMI website. The following terms and conditions govern your access to and use of the website.
SHIPPING AND RETURN POLICY
HOW CAN I GET THE DIGITAL MODEL?
- You have to leave your correct E-mail address, we can contact to you.
- After the payment, you will receive an E-mail, including your purchase information.
- The download links will expire after 72h, so you have to download them as soon as possible.
CAN I REQUEST A REFUND?
We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time.
We take product quality related issues very seriously and are always determined in resolving them to satisfy customer expectations. If you found serious defects, please contact us at E-mail: firstname.lastname@example.org
You are more than welcome to request a refund within 7 days after the purchase.
- We help you to solve your problems in using the digital models. We will use QQ, Skype or other tool to direct you to solve problems.
- We attempt to provide the best support possible for our customers. You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the model in the future.
- Refunds will be offered at our sole discretion. By purchasing models from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
- The digital models are created or completed by JUJUMI team members.
- As a buyer of the product, you are allowed to use the model multiple times in your projects.
- The digital models from JUJUMI are used for study only. JUJUMI will not responsible for the risks caused by production or manufacturing.